FREE DELIVERY – For all orders above $40 in Singapore.
We deliver orders to any location in Singapore for a flat fee of $6 for any orders less than $40.
All orders will be processed and delivered to stated customer address within an average of 3 – 5 working days.
Orders above $150 enjoy express delivery by next working day. *Applies to orders made before 5 pm.
Products are eligible for a replacement of the same item if the original product is confirmed by Chorus as damaged, or if you received the wrong product in your shipment, for orders delivered in Singapore. Simply contact us at firstname.lastname@example.org within 5 days upon receipt, with your reason for replacement, details and photos of the product, order number, your name, address and contact number.
Upon receipt of your email, we will confirm in reply by email within 24 hours. If your order is eligible for replacement, the replacement schedule that will be arranged for your order immediately. There is no shipping charge for any replacements confirmed by Chorus. Just pack the returning products in the condition in which it was sent for our collection.
TIME PERIOD WITHIN WHICH A PRODUCT IS ELIGIBLE FOR REPLACEMENT
Please inform us of any issues within 5 days from delivery date. Products are not eligible for replacement after this period.
We ship DDU (delivery duty unpaid) for international orders by DHL packet plus international with tracking. Product prices displayed on e-store do not include any taxes/duties of the countries being shipped to, customers placing orders on this website are responsible for any import duties, customs and local sales taxes levied by the country order is shipped to. Depending on native customs procedure, do note payments of these duties and taxes may be necessary to release your order from customs on arrival.
Send us any questions you have, and we will get back to you as soon as we can!
Hepburns Pte Ltd
22 Sin Ming Lane, #06-76 Midview City, Singapore 573969
Company Registration Number: 201544172E
Contact Us: email@example.com