ENJOY FREE DELIVERY – For all orders above $40 in Singapore.
We deliver orders to any location in Singapore for a flat fee of $6 for any orders less than $40.
All orders are processed and will be delivered to stated customer address within an average of 2 – 5 working days.
Products are eligible for a replacement of the same item if the original product is confirmed by Chorus as damaged/defective, or if you received the wrong product in your shipment, for orders delivered in Singapore.
Please contact us at firstname.lastname@example.org with your reason for replacement, details and photos of the product, order number, name, address and contact number. Upon receipt of your email, we will confirm by reply email if your order is eligible for replacement.
If it is confirmed that your order can be replaced, we will contact you on the replacement schedule within 2-3 working days. Simply pack the returning products in the condition in which it was sent for our collection. There is no shipping charge for any replacements confirmed by Chorus.
TIME PERIOD WITHIN WHICH A PRODUCT IS ELIGIBLE FOR REPLACEMENT
Within 7 days from delivery date. Products are not eligible for replacement after this period.
We ship DDU (delivery duty unpaid) for international orders by DHL packet plus international with tracking. Product prices displayed on e-store do not include any taxes/duties of the countries being shipped to, customers placing orders on this website are responsible for any import duties, customs and local sales taxes levied by the country order is shipped to. Depending on native customs procedure, do note payments of these duties and taxes may be necessary to release your order from customs on arrival.
Send us any questions you have, and we will get back to you as soon as we can!
Hepburns Pte Ltd
22 Sin Ming Lane, #06-76 Midview City, Singapore 573969
Tel: (65) 6240 6979
Company Registration Number: 201544172E